Terms and Conditions
Last update: 18/07/23
Our terms and conditions
These terms and conditions govern the services provided by Exploring with Suzi (“the provider”) to you, “the client”. By booking our services, you agree to comply with and be bound by these terms and conditions. It is important that you understand and accept these terms before proceeding. We encourage you to read our terms and conditions carefully before booking any services with us.
At Exploring with Suzi, our services are designed to empower and support you on your journey towards personal and business growth. Before we dive into the specific offerings, it’s essential to note that all services are agreed upon mutually between you, the valued client, “you”, and us, Exploring with Suzi, “the provider”. Together, we’ll determine the date and time of the services, ensuring they align with your needs and schedule. Please be aware that certain services have fixed dates and times, with an expiration date for access.
Our personalized 1:1 coaching package offers tailored guidance and support to help you achieve your goals. Please note that when you purchase a 1:1 coaching package, you’ll have one year to utilize these valuable sessions. Once this period has elapsed, the coaching sessions will expire.
The Right Foundation for the Right Business:
Our program, “The Right Foundation for the Right Business,” is meticulously crafted to assist you in building and developing a business that aligns with your vision. This comprehensive program spans six weeks and includes elements of mindset coaching at the outset, ensuring a holistic approach to your success. It will run twice a year, and each launch will accommodate a total of 20 participants, divided into two groups of 10 each. A workbook that will be used throughout the group program, accompanied by an audio introduction for each of the six chapters. Furthermore, clients who opt for the upgraded version with 1:1 coaching will enjoy the privilege of consuming their coaching sessions within four weeks of the group program’s conclusion.
At Exploring with Suzi, we’re committed to your growth and success. While not all services may be available immediately, we are dedicated to expanding our offerings to provide you with opportunities for personal and professional development.
Please feel free to reach out to us at firstname.lastname@example.org for any further inquiries or to express your interest in any of our services. We look forward to your future blooming.
Life and Mindset program:
Our Life and Mindset program is designed to foster personal development and mindset growth. It runs for six weeks, and we typically accommodate approximately 10 individuals per cohort. The program may be offered once or twice per year, giving you the opportunity to join at a time that suits you best.
Women in Business Mastermind:
Following the completion of our group programs, you have the option to sign up for the Mastermind Bolt-on. This exclusive offering provides access to monthly group sessions with Suzi and other individuals who have also completed her programs. Additionally, valuable resources are provided to further support your progress.
Exploring with Suzi (“the Website”) contains a variety of valuable materials, including but not limited to videos, coursework, lesson plans, training modules, photographs, software, text, graphics, images, sound recordings, and other materials (collectively referred to as the “Content”). This Content is provided by or on behalf of Exploring with Suzi and may be owned by us or third parties. As such, all Content is protected under both European and foreign laws, including copyright, trademark, and other intellectual property laws.
The use of the Content on Exploring with Suzi is subject to the following terms:
- Personal, Non-Commercial Use: Visitors to the Website are granted the right to access and view all publicly-available Content for their own personal, non-commercial use. Registered Users who have purchased any product or service may download and view any Content contained in such purchased product or service for their own personal, non-commercial use.
- Ownership and Restrictions: Except for the rights explicitly granted in the preceding paragraph, you do not have any other rights in or to the Content (excluding your own Registered User Content that you post on the Website). The Content must not be used, reproduced, displayed, publicly performed, distributed, or otherwise utilized for any public or commercial purpose without the prior written consent of Exploring with Suzi.
- Intellectual Property Rights: Exploring with Suzi retains all right, title, and interest, including all intellectual property rights, in and to the Content. All copyright and other proprietary notices present in the original Content must be retained in any copies you make of the material.
- Prohibited Uses: It is expressly prohibited to sell, transfer, assign, license, sublicense, modify, or create derivative works based on the Content. Additionally, you are not allowed to post or use the Content on any other website, social media page, or within a networked computer environment for any purpose without obtaining prior written consent from Exploring with Suzi.
- Workbook Publication and Course Materials: If you are accessing materials related to workbook publication, course materials, or any other content, you acknowledge that these materials are an integral part of Exploring with Suzi’s intellectual property and are protected accordingly.
Exploring with Suzi takes the protection of its intellectual property seriously and will enforce these terms to the fullest extent permitted by law. If you violate any of these terms, your right to access and use the Content may be terminated, and you may be subject to legal consequences.
For any questions regarding the use of intellectual property on Exploring with Suzi, please contact us at email@example.com.
By using our services, you are deemed to have read, understood, and agreed to these Terms and Conditions. If you have any queries, please email us at firstname.lastname@example.org.
These Terms and Conditions and your use of our website are governed by applicable laws and regulations, and you agree to comply with them. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions are designed for use worldwide. We welcome clients from all countries. However, it is important to note that certain services may have specific geographical limitations. Please refer to the service details for any restrictions or requirements.
A Contract between the client and Exploring with Suzi for our services will only come into effect once the client’s purchase has been accepted by Exploring with Suzi. At this point, the client’s payment will be processed for the value of the services or a deposit, whichever is applicable. This does not affect the client’s statutory rights.
Prices and availability of services is subject to change without notice.
Your health and well-being
At Exploring with Suzi, we prioritize the health and well-being of our clients. As a Business & Life Consultancy organization, we aim to provide guidance and support in various aspects of life.
While we strive to assist you in achieving your goals, it is important to note the following:
Client Responsibility: It is your responsibility to inform us about any health-related conditions, allergies, or limitations that may impact your participation in our services. This includes both physical and mental health conditions. By using our services, you acknowledge that you are aware of any pre-existing health conditions that may affect your engagement with our programs.
Non-Medical Advice: Exploring with Suzi does not provide medical or therapeutic services. We are not professional doctors, therapists, or healthcare providers. The guidance and support we offer are based on our expertise as Business & Life Consultants and Coaches. While we strive to create a safe and supportive environment, our services should not replace professional medical or mental health advice.
Confidentiality: We treat all client information with strict confidentiality. If you choose to disclose any personal health-related information, we will handle it with the utmost care and ensure its privacy. However, please note that our consultants may not be subject to the same confidentiality obligations as medical or mental health professionals.
Accommodations: If you have specific health-related needs or limitations, please inform us before using our services. We will do our best to accommodate your requirements where possible. However, it is important to understand that we may not always be able to provide specialized accommodations or adaptations for every individual situation.
Assumption of Risk: By engaging in our services, you understand and accept the inherent risks associated with personal development and exploration. While we strive to create a safe and supportive environment, there may be physical, emotional, or psychological challenges that arise during the process. It is important to approach our services with an open mind and take responsibility for your well-being throughout the journey.
Professional Advice: If you require medical, therapeutic, or professional assistance, we strongly encourage you to seek the guidance of qualified professionals in those fields. Our services are not a substitute for professional medical, mental health, or legal advice.
Please remember that your health and well-being are of utmost importance to us. By providing upfront information about your health-related conditions and limitations, you enable us to better understand your needs and make informed decisions about our services.
If you have any questions or concerns regarding your health and well-being while using our services, we encourage you to consult with a healthcare professional or contact us for further guidance.
Note: The information provided in this section is intended to clarify our approach to health and well-being within the context of our services. It is not a substitute for professional medical or mental health advice.
Your security and privacy
At Exploring with Suzi, we understand the importance of security and privacy in your interactions with us. We respect your confidentiality preferences and are committed to handling your information with the utmost care.
We offer the following assurances regarding security, confidentiality, and privacy:
Confidentiality Options: We recognize that some of our clients and users may prefer to maintain confidentiality to varying degrees. If you wish to request partial or exclusive confidentiality, please communicate your preference to us via email at email@example.com with the subject line “Confidentiality Request.” We will make every effort to accommodate your confidentiality needs while providing our services.
Anonymity and Privacy Protection: When you request confidentiality, we take steps to handle your information in a manner that protects your anonymity and privacy. We implement appropriate security measures to safeguard your data and ensure that it is only accessible to authorized personnel who require it to provide our services. Rest assured that we treat your information with the highest level of confidentiality.
Data Protection Compliance: We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe. We take data protection seriously and adhere to industry best practices to ensure the security and privacy of your information.
If you have any questions, concerns, or requests regarding the security and privacy of your information, or if you require further clarification about our confidentiality options, please contact us at firstname.lastname@example.org. We are here to address your inquiries and provide the necessary support.
We value your trust and are committed to maintaining the security, confidentiality, and privacy of your information. By availing our services, you acknowledge and agree to our security and privacy practices as outlined above.
At Exploring with Suzi, our utmost priority is your satisfaction and growth. We are dedicated to delivering high-quality services that inspire positive transformations in your life and business. If, for any reason, you are not entirely happy with our services, we are committed to addressing your concerns and ensuring your contentment. Please familiarize yourself with our Refund Policy and our Money-Back Guarantee for “The Right Foundations for the Right Business” program.
- Satisfaction Assurance: At Exploring with Suzi, our utmost priority is to exceed your expectations in all aspects of our services. We are dedicated to delivering excellence and value to our clients. If, for any reason, you encounter any aspect of our services that falls short of your expectations, we offer a Satisfaction Assurance. Depending on the specific service you’ve chosen, you may be eligible for a full or partial refund. Your satisfaction is our commitment, and we will work diligently to address any concerns and find a suitable resolution to ensure your contentment.
- Contacting Us: Should you have any concerns or issues with our services, we encourage you to contact us immediately at email@example.com. Your feedback is invaluable to us, and we take all complaints seriously. Upon receiving your message, we will acknowledge your complaint within 48 hours and diligently work towards resolving the matter to your satisfaction.
- Complaint Resolution: When you reach out to us with a complaint, we will carefully review the details and work collaboratively with you to find a suitable resolution. Our aim is to understand your concerns fully and find the best course of action to address them fairly and promptly.
Money-back guarantee – “The Right Foundations for the Right Business” program:
We firmly believe in the effectiveness of the ideas, tools, and skill sets presented in this training. They are a well-balanced blend of research, models, strategies, techniques, and Suzi’s own personal and entrepreneurial experiences. The program is designed to provide you with insights, awakenings, and the necessary tools and exercises to improve your life and business. However, we understand that individual experiences may vary, and your dedication to the process plays a vital role in achieving results.
To demonstrate our confidence in the program’s transformative power, we offer a 100% money-back guarantee. If, by the third week of the training, you feel that the program isn’t the right fit for you, you may request a full refund. To be eligible for the refund, we kindly ask you to submit your completed coursework by the specified refund deadline. This requirement is based on our belief that by investing effort and commitment into the coursework, you will unlock tremendous value and potential. Please note that after the refund deadline has passed, eligibility for a refund will no longer be valid if the required documentation is not submitted.
Your growth and satisfaction are of utmost importance to us, and we stand behind our commitment to supporting you on your journey to personal and business success. Together, let’s explore the possibilities and make positive changes that will last a lifetime.
Please note the following:
- Our Satisfaction Assurance aims to address any dissatisfaction you may have with our services by providing further support or adjustments. We strive to achieve your satisfaction through collaborative efforts.
- We appreciate prompt communication regarding any issues or concerns you may have. This allows us to promptly address and resolve the matter to your satisfaction.
- Our Refund Policy applies specifically to our services. For any physical products or merchandise associated with Exploring with Suzi, separate policies may apply. Please refer to the specific product or merchandise details for applicable policies.
We value your trust and are dedicated to ensuring your positive experience with Exploring with Suzi. If you have any questions or require further clarification regarding our Returns/Refund Policy, please contact us at firstname.lastname@example.org. We are here to assist you and address any concerns you may have.
Exploring with Suzi reserves the right to cancel the services if necessary. However, we strive to fulfil all services that have been mutually agreed upon by both parties. Please review the remaining terms and conditions outlined below. By continuing to use our services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.
Disclaimer & limitations of liability
Exploring with Suzi does not seek to exclude or limit liability for death or personal injury arising from negligence, fraudulent misrepresentation, or as otherwise required by applicable law.
To the fullest extent permitted by law, neither Exploring with Suzi nor any associated company shall be liable for any indirect, special, or consequential loss or damage, including loss of profit or savings, arising from the use of this website, the supply of services, or their use or resale by you.
While Exploring with Suzi strives for accuracy and completeness, we do not warrant the information on this website and will not be responsible for any errors or omissions or the results arising from its use.
We aim for a reliable service, we do not guarantee uninterrupted or error-free website use and will not be responsible for any disruptions, loss, or corruption of material or data.
Exploring with Suzi is not responsible for the content or use of any other websites accessed through links on this website.
Our liability under any contract for services is limited to the price paid, except as expressly provided in these terms.
We will not be liable for delays or failures in performing our obligations if beyond our reasonable control.
We may assign or subcontract our rights and obligations under these terms, while you may not do so without our written permission.
No third party shall have rights to enforce any term under applicable law. These conditions do not affect any of your statutory rights that cannot be legally excluded.
Changes to the terms
We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be effective upon posting on the website. Your continued use of the website after any modifications to the Terms constitutes your acceptance of the updated Terms.
We offer secure online payment options for our services using credit or debit cards. Currently, we accept Visa and Mastercard. All transactions will be processed in Euros. Prices displayed on our website are accurate at the time of publication and are quoted in Euros.
Conformity of services
We take great care to ensure that the description and specifications of our services are accurate when presented. We strive to provide you with the most up-to-date and reliable information.
If you require additional information about the services we offer or have any other queries, please feel free to email us at email@example.com. Please note that these Terms are subject to change and should be reviewed periodically. By continuing to use the website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any revisions or updates thereto.